Jenna Van Remmen

Jenna Van Remmen brings a warm, welcoming presence to Serotte Law Firm, pairing her cheerful personality with a deep sense of professionalism in every interaction. Since joining the firm in May 2023, she has become a go-to teammate for both clients and colleagues, known for her positive attitude and readiness to help.

Jenna naturally puts people at ease, greeting visitors and callers with genuine friendliness while maintaining the highest standards of professionalism. She serves as a reliable first point of contact for clients, projecting a sense of calm, organization, and care as they begin their relationship with the firm.

Her background in the service industry and her Bachelor of Science in Business Administration from Medaille College help her blend people skills with strong business instincts. Colleagues appreciate her approachable nature, clear communication, and ability to balance warmth with discretion and respect for confidentiality.

A true team player, Jenna collaborates with colleagues across finance, legal, IT, and marketing to keep the office running smoothly. She is quick to step in where needed, support others’ workloads, and help bridge communication between teams.

Jenna brings strong critical thinking and a fast-learning mindset to her work, allowing her to spot issues early, troubleshoot operational challenges, and contribute practical solutions to both client-facing and internal problems. Her reliability and follow-through make her a trusted partner in a fast-paced environment.

In her administrative role, Jenna coordinates day-to-day tasks, manages client communications, and maintains accurate records to support efficient business workflows. Her attention to detail ensures that information is organized, messages are conveyed accurately, and next steps are clear.

By combining thoughtful organization with a personable approach, she helps clients feel welcomed and cared for while also supporting attorneys and staff behind the scenes. Her work contributes directly to an office environment that feels both professional and inviting.

Outside of work, Jenna enjoys staying active and spending quality time with her family. She loves experimenting with new recipes and exploring local coffee shops, especially as the seasons change in upstate New York.

She also enjoys taking in the fall foliage and cheering on the Buffalo Bills, bringing the same enthusiasm and team spirit to her life outside the office that she brings to her role at the firm.